Tech Support
We're here to help. Reach out and we'll get back to you as soon as possible.
Contact Us
- admin@imoivesoft.com
- Response Time
- We typically respond within 24 hours on business days.
Frequently Asked Questions
Which macOS version do I need?
Yfli Screen Recorder requires macOS 10.15 (Catalina) or later.
How do I record system audio?
Yfli Screen Recorder captures microphone audio by default. To record system audio, you may need to install a virtual audio driver. Please contact support for detailed instructions.
Can I pause during recording?
Yes. Press Cmd+2 to pause, and resume when ready. The final recording will include only the captured segments.
What's the free trial limit?
The free version limits recordings to 30 seconds. Upgrade to unlock unlimited recording.
How do I report a bug?
Send an email to admin@imoivesoft.com with a description of the issue, your macOS version, and steps to reproduce. Screenshots or screen recordings of the issue are very helpful.